/51reviews
Will open in 11 h. 20 min.
Are you the owner?
Leave a review
- Type of organization
- nail salon
- Arms and legs
- manicure, pedicure, acrylic nails, feet care, gel nail polish
Phone number
(502)690-41...— show
Address
- Working hours
Sun
Closed
Mon
10:00AM—7:30PM
Tue
10:00AM—7:30PM
Wed
10:00AM—7:30PM
Thu
10:00AM—7:30PM
Fri
10:00AM—7:30PM
Sat
10:00AM—7:30PM
- Official website
m.facebook.com
- Are you the owner?
- Get access
- Get a widget
- Report an error
Prices I Heart Nails Salon & Spa
Sort:
by price
by default
Acrylic nails
By agreement
Gel manicures
By agreement
Manicure
By agreement
Pedicure
By agreement
Custom Acrylic sets
By agreement
Dip nails
By agreement
Hard Gel nails
By agreement
The prices on this website are for informational purposes only. They are not final and not a public offer. The management reserves the right to change prices.
You can check the price by phone.
How Nicelocal works for Business
Customers search for services online and find Nicelocal
They choose the company with the richest profile
They make a call and book a service with that company
Free trial for 14 days
Reviews about I Heart Nails Salon & Spa
4.5
/ 51 reviews and57 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
Write a review
Edit your review
Sort by:
BreeAnna P.
November 26, 2022, 7:11 pm
Do NOT come tothis place.
I came into get mynails done and Ineeded tips. When Iasked the older man doing mynails toredo one ofthe tips because it’s was significantly short than the others, hejust cut itoff and left pieces ofthe previous tip onwhen hewas trying toput the new oneon. Iasked him towait and went totry topull the tip off and hekept grabbing myhand and telling meto stop. Iasked him again towait and explained again what Iwanted, hethen tried tocut mymail evenshort and now it’s all the way tothe quick and isvery jagged. Hekept grabbing myhand even when Iasked him tostop and said Iwanted toleave because Ididn’t feel comfortable with him doing mynails anymore. The manager came over and ask what happened and when Itold her all she said was “ok, doyou want meto take your tipsoff? “I told her nothat Ididn’t feel comfortable anymore and left.
This was aVERY unprofessional experience. Ido NOT appreciate having myhand continually grabbed even after asking the nail tech tostop.
This was second experience here. Icame before and had dip done and itstarted cracking and coming off three days later. Iassumed itwas just fromme, even though that’s never happened before. SoI figured I’d give them another chance. That was amistake. Iwill NEVER beback here and Ihighly suggest noone else comes here either.… – show00
Reply
Company's official reply
November 30, 2022, 11:56 pm
Hi BreeAnna! Thank you for sharing your experience..I’m sorry itwasn’t agoodone! Itotally understand that you felt uncomfortable thatday. Iwanted tohelp you but you seemed really upset and set onnot letting usdo your nails (which Irespect)..I wasn’t trying tofurther upset you Isimply asked ifyou needed your tips removed before leaving soyou didn’t scratch yourself accidentally. I’m sorry again..you have aniceday.
00
Reply
Cata M.
November 24, 2022, 4:15 pm
Excelente muy amables, buen lugar excelente trabajo ️
00
Reply
Company's official reply
November 25, 2022, 5:39 pm
Gracias!
00
Reply
Phyllis W.
November 12, 2022, 9:22 pm
This place ishorrible and unprofessional. Ischeduled anappointment over aweek inadvance and arrived for myappointment and was told that the nail tech Ibooked the appointment with wasn't working. Iasked the owner why didn't someone call and tellme.She said very nonchalantly “sorry”. Then she told methey didn't have myappointment onthe book. She didn't offer another tech, she just said sorry. She did admit that she was the person Ihad spoken toon the phone when Imade the appointment. This was my2nd bad experience atthis place. Don't waste your time going here. There's anail shop onevery corner.… – show
00
Reply
Company's official reply
November 25, 2022, 5:38 pm
Hi Phyllis! Thank you for sharing your feedback withus. I’m very sorry you had abad experience withus. Wewill definitely work onbeing more organized with the appointments inthe future. The day ofyour appointment was asnow day and unfortunately wewere very short onstaff, nonetheless Idid offer totake care ofyou myself but maybe you couldn’t hearme. Sorry again. Have aniceday!
00
Reply
Wendy C.
October 22, 2022, 8:10 pm
Loved the ombré French manicure Dia did for mefor myson’s wedding and Ilove how she shaped mynails!!
00
Reply
Company's official reply
November 25, 2022, 5:39 pm
Thank you somuch!
00
Reply
Brittany B.
September 18, 2022, 6:18 am
IF ICOULD GIVE THEM 10STARS, IWOULD! These employee's went above and beyond onmy husband and myown pedicures tonight!!! Super amazing, nonjudgmental, and professional people. Unfortunately, Ifailed toget the names ofthesetwo. Wearrived 40minutes before closing ona Saturday and did not hesitate toget usin, aware that they would probably beworking afew minutes past closing. Wedrove anhour away from our home, because itwas the closest place open past 7pm for our pedicures and arebeyond happy wedid. Wewill bereturning here for all nail needs from here onout, regardless ofthe drive time. The massage chairs were great and the football game was onTV, bonus points from myhusband.… – show
00
Reply
Company's official reply
November 25, 2022, 5:39 pm
Thank you somuch!
00
Reply
Kristen A.
August 30, 2022, 5:43 pm
The women who work here are amazing! But the last two times I’ve gotten this guy who literally took mynails off with another nail instead ofsoaking them. Even after Itold him ithurt. Heliterally couldn’t even smooth out the dip ordo the shape Iwanted. Ihad white all over myfingers. Irefused tolet him finish and had toask someone else. They seemed appalled but he’s still there.
00
Reply
Company's official reply
November 25, 2022, 5:43 pm
Hi Kristen! Thank you for sharing your feedback. I’m very sorry you had abad experience withus. Wedo try totrain every tech soall ofus work inthe same manner with the same techniques. Wewill continue towork onthis. Inthe future, you can call usahead tobook with somebody you like orsimply request any tech ofyour preference upon arrival. Thank you again and hope tosee you soon!
00
Reply
Sarah K.
August 18, 2022, 10:03 pm
I tried tolet itgo and not leave areview but this was easily the worst pedicure I’ve everhad. Before Iget into that, I’ll start with the good things. The salon was beautiful, didn’t smell like anail salon, and one ofthe gentleman thanked meby name asI was leaving. Unfortunately, everything else wasbad. The technician who did mypedicure has nobusiness doing anyones nails, ever. While trimming mycuticles hecut memultiple times and was rough tothe point where Ihad topull away andsay “ouch” atleast twice. Hegave alot ofpush back when Iasked for regular polish instead ofgel. One ofhis reasons isthat with gel Ican leave right after. That sure makes you feel welcome! Iknow Ihave small toenails, but Icould’ve painted them better with myeyes closed. The brush heattempted toclean the edges with was frayed and didn’t seem todo much. Lesson learned and Iwill not bereturning. These photos were taken assoon asI got home, and after sitting under their dryer.… – show
00
Reply
Molly O.
August 18, 2022, 3:34 pm
I amnew totown and amthrilled tohave found agreat place for nails! Loveit!
00
Reply
Company's official reply
November 25, 2022, 5:44 pm
Thank you somuch!
00
Reply
Amanda M.
June 22, 2022, 3:17 pm
I went infor apedicure, and amvery happy with the service. The young man (I think his name isBao) that did mynails was very professional, and mynails look great! The space was clean, and everyone was very friendly. Iwill definitely becoming back!
00
Reply
Company's official reply
November 25, 2022, 5:44 pm
Thank you somuch!
00
Reply
maria l.
June 17, 2022, 9:52 pm
clean, tidy and kind. Laura isthe best
00
Reply
Company's official reply
November 25, 2022, 5:44 pm
Thankyou!
00
Reply
Carey G.
May 6, 2022, 7:46 pm
Really nice also very good service never messes upmy family nails
00
Reply
Megan S.
May 3, 2022, 6:34 pm
I had apicture ofwhat Iwas looking for with mynails.. Hedid anamazingjob. Looked just like myphoto Ishowed.Great attention todetail! The shop was very quiet and relaxing! I'll beback!
00
Reply
Company's official reply
November 25, 2022, 5:44 pm
Thank kyou somuch!
00
Reply
Michelle A.
April 16, 2022, 12:38 am
I like this salon because they doa greatjob. Myonly complaint isthe African American worker that always looks like she just got out ofthebed. Every time I've ever seen her she isalways wearing ahead bonnet. Her nails always have thick black dirt caked under them. You should not bedoing nails with your own nails being dirty. I'm sorry but that isvery unprofessional tocome towork thatway. Icome for anexperience and should not belooking atanyone working looking unclean. Please take pride inyour craft and bemore presentable. Other than her lack ofself care this place isamazing… – show
00
Reply
Miguel B.
February 3, 2022, 11:55 pm
Definitely super recommended, quality, hygiene, attention; everything isgreat!! Thank you somuch for everything.
00
Reply
yoania r.
January 5, 2022, 10:20 pm
Magnífica, esun salón excelente, billingues, laatención espeesonalizada.
00
Reply
Dian J.
December 27, 2021, 12:33 am
Great service
00
Reply
Anna S.
December 17, 2021, 1:31 am
Wasn't very happy with this visit. The other three time was very Satisfied. Will not use this young lady again. Sorry didn't get her name.
00
Reply
Lorren J.
November 4, 2021, 6:32 pm
I love this shop!!! It's always clean and the service friendly! The shop isvery cozy and quiet!!! Igot mynails done byOre last time and absolutely LOVED them! Mymother goes toBao and she loveshim!
00
Reply
whitney w.
October 28, 2021, 5:17 am
I absolutely loved mypedicure. Myrating isnot inreference tothe service. This place gives wonderful pedicures and manicure but good luck getting inor anappointment. Ihave never been upa nail salon soquick toturn away service. On4occasions Ihave been told they couldn’t fit meon for apedicure. Ihave also tried tobring new customers withme. Ihave called two days ahead and still they say they don’t have availability. It’s ridiculous
00
Reply
Company's official reply
October 30, 2021, 5:38 pm
Thank you for your feedback! Sorry you haven’t been able toget inwithus. Unfortunately, wehave been understaffed for afew weeksnow, which makes itvery hard for usto accommodate our growing clientele, especially ifthe customers are not flexible intheir available hours. Weare working really hard toprovide everyone with the best service and hopefully wewill fix this issue soon.
00
Reply
Shianne D.
September 19, 2021, 6:03 am
Tried this place because it’s close tomyjob. Dip manicure was okay, pedicure didn’t even last aweek. Already need toget them redone. Won’t begoing back
00
Reply
We couldn't find any reviews.
Try other search terms
Average rating- 4.5based on51 reviews and57 ratings
- Louisville
- Beauty Salons And Spas in Louisville
- I Heart Nails Salon & Spa